Reference

Read Before You Open an Account

These Terms and Conditions govern your use of betrayflip and apply the moment you create an account. Access and participation depend on state law and eligible states, so read through the rules that apply to your location before getting started.

Account eligibility by statePayPal, Venmo & Play+ coveredMobile and browser accessWithdrawal conditionsContact rights included
betrayflip Read Before You Open an Account
HOW WE HANDLE THIS

Security, Data and Your Account Rights

Your account data is stored securely and used only to operate your betrayflip account and meet our verification obligations. We do not share your personal information with third parties outside of payment processing and legally required disclosures. Under these Terms, you have the right to request a copy of the data we hold, ask us to correct inaccurate records, or close your account and request deletion subject to any legal retention requirements.

Data Retention

We retain account records for the period required by applicable law. You may request a summary of your stored data at any time by contacting support through live chat or email.

Cookie Policy

We use session cookies to maintain your login across mobile and desktop. You can manage cookie preferences in your browser settings without losing your account access.

Account Security

Your account is protected by password requirements and identity verification. Any suspected unauthorized access should be reported immediately so we can lock the account and investigate.

Requesting Changes

To update personal details tied to your account — including the PayPal or Venmo address on file — submit a request through support and complete the required verification step.

TERMS CONTACT

Ask Us About Your Account Terms

If any clause in these Terms is unclear, or if you believe a rule has been applied incorrectly to your account, reach out through any of the channels below. Our support team can explain specific conditions, escalate disputes, and walk you through the account-closure process if needed.

Team online

Live Chat

Start a chat session from within your account dashboard. Available for questions about Terms, account status, and payment conditions tied to PayPal, Venmo, or Play+.

Email Support

Send a detailed query to our support address. Useful for formal disputes, identity verification questions, or written confirmation of a Terms change affecting your account.

Account Help Center

Browse the Help Center from your mobile browser or desktop. Covers the most common Terms questions — eligibility by state, withdrawal holds, and payment method rules.

Common Questions About These Terms

The questions below cover what we hear most from accounts in eligible states. If your question is not here, the live chat team can pull up the specific clause that applies to your account.

No. Access and specific conditions depend on state law. We only permit account activity where local law allows it, and certain features may be unavailable depending on your state.

Any verified balance in your account wallet is returned to your linked PayPal or Venmo account after we complete the standard identity check. Play+ balances follow the same process.

We may update Terms at any time. We aim to post notice of material changes in your account dashboard. Continued use after a change takes effect counts as acceptance of the revised Terms.

Contact support via live chat or email with your account details and the specific decision you want reviewed. We will open a case and respond with the applicable clause and our reasoning.

A government-issued photo ID is required before withdrawals are released. We may also ask for confirmation of the payment method — for example, a screenshot of your Venmo or PayPal account name.

Yes. Submit a data request through email support. We will compile and send your account data within the timeframe required by applicable law in your state.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.